Privacy Policy

• Personal data, such as your first name and last name.
• Contact information, such as your email address, telephone number and address.
• Login details, such as username and password
• Purchase history, such as price, product, and date of purchase.
• Payment details, such as transaction history, outstanding debts, bank account number, credit card details.
• Correspondence, such as communications with our customer service or marketing communications.
• Preferences, such as language choice and email preferences.
• Technical data, such as IP address, cookies, log files.
• Statistics about the use of the website, such as how often certain pages are visited and which products are the most popular.
• Interests, such as which (type of) products you look at most and which ads you click on.
  

OTHER PERSONAL DATA THAT YOU PROVIDE TO US

You may provide us with information other than the categories listed above, for example in relation to customer service communications or when filing a complaint. In that case, we will process this information to the extent necessary to process and handle your request or complaint.

WHY & REASONS

We process your personal data on the following legal grounds, depending on how you interact with our website.

• When you purchase patrón wear products on our website, we need to process your personal data to perform our agreement. For example, we need payment and contact information to process the order.
• Comply with the law: We may process or retain information to comply with legal obligations. We also use your information to investigate suspected fraud, illegal activity, violations of our terms of service, or threats to the safety of our personnel or our website.

TO SHARE

We do not share your information with third parties unless it is strictly necessary to fulfill our contract with you, to provide a service for which you have given specific and explicit consent (such as our newsletter), or to comply with local and international laws.

INTERNATIONAL PARTNERS

Patrón Wear has some partners inside/outside the European Economic Area. We ensure that the information shared has an adequate level of protection. We will enforce this through our processing agreements with them. For an overview of all personal information shared with third parties, please contact info@patronwear.com

WITHDRAW CONSENT

You have the right to withdraw any consent you have given for any of our services, such as our newsletters. You can unsubscribe via the link at the bottom of each newsletter. By withdrawing your consent, we may no longer be able to provide you with the core services you have signed up for. You can also unsubscribe by cancelling your account. We will then delete your account within four weeks.

RIGHTS

As someone who uses our services, you have a number of rights under the GDPR that you should be aware of:

• The right to erasure,
• The right to correction,
• The right to insight,
• The right to data portability.

The right of access means that you have the right to see which data we process about you. Do you feel that the information we have about you is incorrect? Then you can use your right of correction, which means that you have the right to change the data we have about you. You also have the right to deletion, which means that we delete the data we have about you. However, it is possible that we still store this data, but anonymously, which means that the data can no longer be traced back to you, but that we do store it for statistics, for example. It is possible that in some cases we are also legally unable to delete this data, this is a legal obligation. For more information about exceptions to the right of deletion (forgetting), please visit the site https://gdpr-info.eu/art-17-gdpr/ and see paragraph 3.

PROTECTING PRIVACY

In order to exchange data between our websites, our applications and backends, the communication is encrypted with SSL encryption (Secure Socket Layer). We protect the systems and processing by a series of technical and organizational measures. These include data encryption, pseudonymization and anonymization, logical and physical access restriction and control, firewalls and recovery systems and integrity testing. Our employees are regularly trained in the sensitive handling of personal data and are obliged to maintain data confidentiality in accordance with legal requirements.

RETENTION PERIODS

We will never store the data longer than legally permitted, this may be different for different types of data. For more information about the data retention conditions per data process, you can send us an email at info@patronwear.com.

CHANGES TO THE PRIVACY STATEMENT

The effective date at the bottom of this page indicates when this Privacy Statement was last revised. We will notify you before a material change becomes effective so that you have time to review the changes. Any changes will become effective when we post the revised Privacy Statement. Your use of the Services following these changes means that you accept the revised Privacy Statement.

OTHERWISE

You also have the right to lodge a complaint with the national supervisory authority. If you are unsure which authority this is, please consult: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

Last update: February 19, 2024